Terms of Service

Our mobile detailing units require safe and lawful physical access to park within reasonable proximity of your vehicle. While our rigs are equipped with onboard pure sine generators and deionized water tanks, safe clearance around the vehicle is required for our technicians to operate Italian dual-action polishers and steam extraction gear safely.

Client agrees to provide access to an outdoor water spigot and a standard 120V household electrical outlet at the service destination.

Prior to arrival, clients must remove all valuables, currency, electronics, firearms, and child car seats from the cabin and trunk compartments. Midnight Detail is not liable for loose items misplaced during vacuuming, torn fabric beneath installed aftermarket seats, or pre-existing glovebox contents.

A thorough photographic condition inspection is conducted prior to commencing work. Pre-existing paint damage—such as rock chips through the primer, clear coat flaking, deep key scratches, compromised leather stitching, or acid burn—cannot be erased through standard detailing and will be documented before treatment starts.

Appointments cancelled within 30 minutes of booking are eligible for a 100% full refund. In the event of extreme weather (rain, gale winds, or temperatures exceeding 105°F), Midnight Detail reserves the right to reschedule without penalty to safeguard paint finishes and ceramic curing conditions.

Travel fees for appointments outside our primary service radius are clearly calculated during booking. These fees cover van transit fuel, crew logistics, and equipment transfer.

Payment is collected upon service completion or via recurring VIP subscription billing. Clients are invited to join a final walkthrough before the technician departs. Any area requiring touch-up will be addressed immediately on-site to guarantee total satisfaction.